Terms & Conditions

Effective Date: 7 August 2026

Welcome to Joyoma GRV. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

1. About Us

Joyoma GRV is an online retailer offering contemporary African-inspired fashion and accessories.

Website: https://joyomagrv.co.uk

Email: support@joyomagrv.co.uk

2. Eligibility

By placing an order through our website, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You are legally capable of entering into a binding contract.

3. Products

We make every effort to display our products as accurately as possible.

However, please note that:

Colours may vary slightly depending on your device or screen settings.
Product measurements may have minor variations.
Handmade or artisan-crafted items may feature slight differences that make each piece unique.

4. Pricing

All prices displayed on our website are shown in British Pounds Sterling (£ GBP).

Prices include applicable taxes where required.

We reserve the right to change prices without prior notice, although any confirmed order will not be affected.

5. Orders

Once you place an order, you will receive an email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order.

Your order is accepted only when it has been processed and dispatched.

We reserve the right to refuse or cancel any order where:

A pricing error has occurred.
A product is unavailable.
Fraudulent or suspicious activity is suspected.
Payment cannot be authorised.

6. Payment

Payment must be completed before an order is processed.

We accept payment through the payment methods available during checkout.

Joyoma GRV does not store your payment card information. All payments are processed securely by trusted third-party payment providers.

7. Delivery

We currently deliver only within the United Kingdom.

All UK orders qualify for FREE standard delivery.

Estimated delivery times are provided for guidance only and may vary due to circumstances beyond our control.

Further information can be found on our Delivery Information page.

8. Returns & Refunds

Returns and refunds are handled in accordance with our Refund & Return Policy.

Please review that policy before requesting a return.

Nothing in this policy limits your statutory rights under UK consumer law.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Images
Product photographs
Text
Graphics
Website design

is the property of Joyoma GRV or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or use any content without our prior written permission.

10. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to our systems.
Upload malicious software or harmful code.
Interfere with the operation or security of the website.
Copy or misuse website content without permission.

11. Website Availability

We aim to keep our website available at all times.

However, we do not guarantee uninterrupted access and may temporarily suspend the website for maintenance, updates, or unforeseen technical issues.

12. Limitation of Liability

To the fullest extent permitted by law, Joyoma GRV shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited under UK law, including liability for death or personal injury caused by negligence or for fraud.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, availability, or privacy practices of those websites.

15. Changes to These Terms

We reserve the right to update or amend these Terms & Conditions at any time.

Any changes will take effect immediately upon publication on this page.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection laws provide otherwise.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Joyoma GRV